Provide Tier 3 support for Intune migration pilots and production waves.
Execute testing and validation of MECM/MCM task sequences and wipe-and-reload workflows.
Validate automated Intune enrollment and Azure AD join processes.
Perform functional testing of Intune configuration profiles, compliance policies, and security baselines.
Test application packaging, deployment behavior, and detection logic.
Support manual enrollment and Autopilot workflows for testing and remediation scenarios.
Troubleshoot escalated imaging, enrollment, application, and policy issues.
Review logs from MECM/MCM, Intune, Windows, and Azure AD to assist in root cause analysis.
Document test results, observed issues, and remediation outcomes.
Support migration pilots, phased rollouts, and post-migration stabilization.
Collaborate with senior engineers, SMEs, and service desk teams.
Escalate systemic issues and improvement opportunities to engineering leads.

Requirements

Active DoD Secret Clearance, with Top Secret eligibility
CompTIA Security+ CE or equivalent DoD 8570 IAT Level II certification
Familiarity with DevSecOps software delivery models and Agile methodology
Microsoft certifications such as MD-102 (Endpoint Administrator Associate) or equivalent preferred
BS degree and at least 4–6 years of enterprise Windows endpoint support or management experience. Experience can be substituted in lieu of degree
Experience supporting Windows 10/11 and Intune-managed environments
Hands-on experience with: Microsoft Intune, Azure AD / Entra ID, Windows 11
Experience testing or supporting: Intune enrollment workflows, Azure AD join and device identity, Application deployment and basic detection logic, Configuration and compliance policies
Working knowledge of MECM / MCM, including task sequences and OS deployment
Working PowerShell skills for troubleshooting and validation
Ability to analyze logs and diagnostics with guidance from senior staff
Understanding of DoD and DISA cybersecurity requirements
Must be able to travel onsite at least 3 days per week.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft IntuneAzure ADWindows 10Windows 11MECMMCMPowerShellapplication deploymentconfiguration policiescompliance policies

Soft Skills

troubleshootingcollaborationdocumentationanalysiscommunication

Certifications

DoD Secret ClearanceCompTIA Security+ CEMD-102