Valiantys - Atlassian Platinum Solution Partner

Solution Consultant

Valiantys - Atlassian Platinum Solution Partner

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ITSM

About the role

  • Lead discovery workshops to understand customer goals, challenges, and success criteria.
  • Develop a deep understanding of customer strategy, organizational maturity, and operating context.
  • Build trusted relationships with customer stakeholders by providing clear, outcome-focused guidance.
  • Translate business needs into high-level solution designs, roadmaps, and blueprints.
  • Map customer requirements to Atlassian tools including Jira, Confluence, Jira Service Management, and Jira Align.
  • Ensure proposed solutions align with best practices in ITSM, Agile at Scale, and Work Management.
  • Support pre-sales efforts by contributing to solution scoping, effort estimation, and proposals.
  • Partner with sales and delivery teams to shape solutions that are both viable and valuable.
  • Help articulate solution value in a way that aligns business outcomes with platform capabilities.
  • Act as solution owner throughout delivery, ensuring continuity between design intent and execution.
  • Maintain focus on business value realization throughout the delivery lifecycle.

Requirements

  • 3 to 6 years of experience in ITSM, Agile, digital transformation consulting or related experience.
  • Ability to connect technology decisions to business outcomes.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Experience creating solution designs, roadmaps, or architecture documentation.
  • Experience supporting pre-sales or solution engineering efforts.
  • Familiarity with ITIL, SAFe, or Lean-Agile frameworks.
  • Atlassian or ITSM-related certifications.
Benefits
  • Competitive compensation with uncapped commission and performance-based bonus
  • Comprehensive Health Insurance
  • 401(k) with Company Match
  • Generous Paid Time Off (PTO) – 4 weeks per year, plus public holidays
  • Flexible remote work policy (North America-based)
  • A multicultural and international team environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solution designroadmap developmentarchitecture documentationpre-sales supporteffort estimation
Soft Skills
communicationfacilitationstakeholder engagementrelationship buildingoutcome-focused guidance
Certifications
ITILSAFeLean-AgileAtlassian certifications