Valiantys

Director

• Lead delivery strategy and operational performance across Switzerland and Germany
• Ensure client engagements meet business, quality, and financial objectives
• Oversee and support Delivery Managers
• Enforce delivery standards and align staffing and capacity planning with business needs
• Collaborate with Practices and Consulting leadership on staffing budgets, rolling forecasts, and pay planning
• Define strategic direction for delivery processes and ensure compliance with the Valiantys Project Management Framework
• Lead transformation initiatives by shaping scopes and ensuring engagement readiness
• Oversee client engagement scope, risks, responsibilities, and timelines
• Monitor project performance against margin and client satisfaction targets
• Own staffing and resource allocation, including effective handovers
• Forecast and manage skill demand across the consulting team
• Allocate resources, adjust budgets, and develop contingency plans
• Coordinate regional or external support during demand peaks
• Define and manage staffing budgets and rolling forecasts
• Track financial performance with Finance and adjust strategies to meet targets
• Review and approve client-facing commercial documents
• Manage Delivery Managers and foster a high-performance culture
• Support team development, onboarding, and recruitment
• Act as escalation point for regional client delivery issues
• Collaborate with Sales to secure deals and ensure delivery alignment
• Analyze client feedback and drive improvements
• Identify and implement delivery-practice and process improvements
• Contribute to new service offerings and AI innovation initiatives
• Promote team learning and stay current on industry trends
• Report to the Head of Delivery EMEA
• Collaborate with Consulting, Sales, Practice, People & Culture, Finance, and other Delivery Directors