Valet Living

Collection Specialist

• Collect bagged trash and cardboard from apartment doorsteps and take it to the on-site compactor using your personal pickup truck
• Service one or more nearby apartment communities during your shift, all within the same local area
• Stay active by walking the property, climbing stairs, and working outdoors during your shift
• No long distance travel, bulk items or off-site dumping
• Use our mobile app to check in, track your work, and take photos when needed

Part-Time Doorstep Trash Collection Specialist

• Collect bagged trash and cardboard from apartment doorsteps and take it to the on-site compactor
• Service one or more nearby apartment communities during your shift, all within the same local area
• Stay active by walking the property, climbing stairs, and working outdoors during your shift
• Use our mobile app to check in, track your work, and take photos when needed

Part-Time Trash Collection Specialist – Nights

Field Engineer

• Keep apartment communities clean, functional, and compliant by maintaining disposal areas, dumpster enclosures, and common spaces.
• Evenly distribute and compact trash using company-provided equipment.
• Sort and handle recycling and compost materials according to company procedures.
• Perform general porter services like sweeping, cleaning enclosures, and removing debris.
• Remove pet waste from designated areas using provided supplies.
• Empty trash from public and common-area receptacles and replace liners as needed.
• Use our mobile app on your smartphone to log service activity and confirm completion.
• Stay active by walking properties, climbing stairs, and working outdoors during your shift.

Part-Time Field Service Technician – Truck Required

Part-time Doorstep Trash Collection Specialist

• Collect bagged trash and cardboard from apartment doorsteps and take it to the on-site compactor using your personal pickup truck
• Service one or more nearby apartment communities during your shift, all within the same local area
• Stay active by walking the property, climbing stairs, and working outdoors during your shift
• Use our mobile app to check in, track your work, and take photos when needed

• Collect bagged trash and cardboard recycling from their doorsteps so it’s gone by morning.
• Collect bagged trash and cardboard from apartment doorsteps and take it to the on-site compactor using your personal pickup truck
• Service one or more nearby apartment communities during your shift, all within the same local area
• Stay active by walking the property, climbing stairs, and working outdoors during your shift
• Use our mobile app to check in, track your work, and take photos when needed

Bilingual

• Accurately create and process service work orders in our system
• Serve as the first point of contact for client inquiries via phone, email, and text
• Resolve client and resident issues or escalate as needed
• Build and maintain strong client relationships by providing timely updates, proactive communication, and professional support
• Work closely with branch operations teams to support scheduling changes, order updates, and service delivery
• Maintain accurate client records, update databases, and ensure all client interactions are documented thoroughly
• Conduct follow-up calls and digital surveys to ensure service expectations are met
• Assist with account setup, manage client property information, and ensure smooth communication across teams

Order Processor, Bilingual (Eng/Span)

• Oversee daily Make Ready, Repair & Maintenance, and select construction services across assigned apartment communities
• Ensure work is completed on time, meets quality standards, and aligns with client expectations
• Build and manage daily schedules using the designated work order management system
• Source, select, and dispatch qualified independent contractors to meet service demand
• Conduct daily site visits to confirm job status, quality, and compliance
• Maintain consistent communication with clients and contractors regarding job details and progress
• Ensure contractors close work orders through the mobile app with required completion photos
• Close out completed work orders to support timely contractor payment and accurate client billing
• Coordinate follow-up repairs, touch-ups, and return visits as needed
• Manage service issues and escalations, partnering with leadership when required
• Achieve key service delivery KPIs such as go-back rates, work order turnaround, contractor app usage, and client retention
• Enforce safety standards and protocols across all job sites
• Identify and address unsafe conditions; escalate unresolved safety concerns promptly
• Ensure incident reporting is completed accurately and on time
• Monitor performance metrics and implement corrective actions to maintain service quality
• Recommend process improvements that enhance efficiency, consistency, and customer satisfaction
• Proactively recruit, evaluate, and onboard qualified independent contractors
• Clearly communicate client requirements, job scope, and performance expectations
• Anticipate contractor capacity needs and address shortages before they impact service
• Support contractor onboarding and compliance processes as needed
• Support new community launches by conducting property walks with Maintenance Directors and Client Success Managers
• Align on job scope, service standards, pricing, and change order processes
• Serve as the primary point of contact for service-related questions and escalations
• Build strong, trust-based relationships with onsite property teams
• Educate clients and property staff on MultiPro service offerings to drive adoption and satisfaction
• Provide guidance and support to less experienced Service Delivery Managers
• Partner with Client Success Managers to resolve daily operational challenges
• Collaborate with internal teams including Finance, HR, Marketing, Operations, and IT to support branch goals
• Communicate escalated risks or service concerns to leadership in a timely manner
• Identify opportunities to improve service delivery and operational processes
• Take on additional responsibilities as needed, demonstrating flexibility and ownership

Service Delivery Manager, Bilingual (Eng/Span)

Operations

• Perform daily recycling haul duties ensuring exceptional service delivery
• Train and manage all daytime doorstep collection specialists
• Conduct monthly property visits to connect with onsite staff

Operations Supervisor

Sales

• Own & Expand National Account Relationships: Build and maintain relationships with institutional owners, REITs, and C-level stakeholders; drive additional revenue within an assigned national account base.
• Drive New Enterprise Growth: Identify and cultivate relationships with large national ownership and management groups (10,000+ units) to expand market presence.
• Identify Revenue Opportunities: Evaluate existing business to uncover gaps, expansion opportunities, and incremental revenue streams.
• Lead Strategic Sales Engagements: Develop and deliver customized, consultative presentations aligned to client goals, operational needs, and financial objectives.
• Develop National Sales Strategy: Leverage industry knowledge and business acumen to create and execute a top-down strategy for enterprise growth.
• Align with Regional Sales Teams: Partner closely with regional sales leaders to share pipeline insights, coordinate strategy, and drive execution.
• Stay Ahead of the Market: Monitor industry trends, customer needs, and competitive activity to inform strategy and positioning.
• Represent Valet Living Externally: Attend and speak at industry events, build relationships through associations, and expand brand presence in the market.
• Own Forecasting & Performance Tracking: Manage account-level forecasting, budgeting, and revenue tracking to ensure performance against targets.
• Contribute to Talent Strategy: Identify and attract top sales talent to support organizational growth.

Director of Sales – National Accounts

• Oversee daily Make Ready, Repair & Maintenance, and select construction services across assigned apartment communities
• Ensure work is completed on time, meets quality standards, and aligns with client expectations
• Build and manage daily schedules using the designated work order management system
• Source, select, and dispatch qualified independent contractors to meet service demand
• Conduct daily site visits to confirm job status, quality, and compliance
• Maintain consistent communication with clients and contractors regarding job details and progress
• Ensure contractors close work orders through the mobile app with required completion photos
• Close out completed work orders to support timely contractor payment and accurate client billing
• Coordinate follow-up repairs, touch-ups, and return visits as needed
• Manage service issues and escalations, partnering with leadership when required
• Achieve key service delivery KPIs such as go-back rates, work order turnaround, contractor app usage, and client retention
• Enforce safety standards and protocols across all job sites
• Identify and address unsafe conditions; escalate unresolved safety concerns promptly
• Ensure incident reporting is completed accurately and on time
• Monitor performance metrics and implement corrective actions to maintain service quality
• Recommend process improvements that enhance efficiency, consistency, and customer satisfaction
• Proactively recruit, evaluate, and onboard qualified independent contractors
• Clearly communicate client requirements, job scope, and performance expectations
• Support contractor onboarding and compliance processes as needed
• Support new community launches by conducting property walks with Maintenance Directors and Client Success Managers
• Build strong, trust-based relationships with onsite property teams
• Educate clients and property staff on MultiPro service offerings to drive adoption and satisfaction
• Provide guidance and support to less experienced Service Delivery Managers
• Partner with Client Success Managers to resolve daily operational challenges
• Communicate escalated risks or service concerns to leadership in a timely manner
• Identify opportunities to improve service delivery and operational processes
• Take on additional responsibilities as needed, demonstrating flexibility and ownership

Part-Time Doorstep Trash Collection Specialist

Part-Time Trash Collection Specialist – Nights

Part-Time Field Service Technician – Truck Required

Part-time Doorstep Trash Collection Specialist

Part-time Doorstep Trash Collection Specialist

Part-time Doorstep Trash Collection Specialist

Part-time Doorstep Trash Collection Specialist

Part-time Doorstep Trash Collection Specialist

Order Processor, Bilingual (Eng/Span)

Service Delivery Manager, Bilingual (Eng/Span)

Operations Supervisor

Director of Sales – National Accounts

Service Delivery Manager – Bilingual (English/Spanish)