Aid as a key coordinator between corporate data goals and boutique execution to maintain a high-quality North American client database
Manage the full lifecycle of client data, from merging profiles and enforcing collection protocols to handling client reassignments and onboarding new leadership into the brand’s digital network
Turn data into clear performance dashboards that help stores improve client outreach and engagement
Support boutique teams through direct technical training and app troubleshooting, ensuring every associate is equipped to deliver a personalized, data-driven luxury experience

Requirements

1-2 years of CRM experience in luxury goods/retail (previous internship experience)
Intermediate to advance skills in Microsoft Excel
Base knowledge of ERP ideally SAP specifically, and CRM software
Detail oriented with strong organizational skills
Efficient with data entry while maintaining data accuracy
Fast learner and diligence with system management
Strong relationship management and interpersonal skills

Benefits

Hybrid working schedule
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRMMicrosoft ExcelERPSAPdata entrydata accuracydata managementperformance dashboardsclient onboardingclient reassignments

Soft Skills

detail orientedorganizational skillsfast learnerdiligencerelationship managementinterpersonal skillstechnical trainingtroubleshootingclient outreachengagement