Valence

Forward Deployed Engineer

Valence

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Own end-to-end customizations: Lead discovery → design → implementation → evaluation → iteration cycles for enterprise-grade workflows.
  • Architect for reuse: Identify repeatable patterns, modularize components, and define when to productize; communicate tradeoffs across speed, quality, and maintainability.
  • Drive quality and evaluation: Define prompting standards, guardrails, and success metrics (accuracy, tone, safety, outcome quality). Build lightweight evaluation frameworks that scale across clients.
  • Make hard tradeoffs: Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers see real value quickly.
  • Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact.
  • Mentor and level up others: Guide associates or EMs learning prompting and integration skills; contribute to playbooks, templates, and internal training.
  • Measure outcomes: Track deployment speed, adoption, satisfaction, and quality; identify opportunities for reusability and efficiency gains.

Requirements

  • 5+ years in solutions engineering, forward-deployed engineering, or consulting engineering, ideally with enterprise-facing experience. Open to less years for exceptional builders who ship and learn fast.
  • LLM/AI experience: prompt design, evaluation, and deployment of LLM-powered systems. Understanding of memory/knowledge retrieval and safety/guardrails.
  • Systems & judgment: track record of deciding what should be bespoke vs. reusable, designing for modularity without over-engineering.
  • Enterprise craft: stakeholder management, discovery, and communication. You know when to push back and when to ship.
  • Collaborate deeply: Partner with Product, AI Engineering, and Coaching SMEs to deliver solutions with measurable impact.
  • Quality mindset: you hold the line on accuracy, safety, and performance while maintaining pragmatism.
  • Growth mindset: Growth mindset focused on continuous skill development in rapidly evolving AI landscape
  • Startup DNA: Startup experience preferred with proven comfort navigating ambiguity and high-velocity execution.
Benefits
  • Competitive salary including base + bonuses
  • Comprehensive health coverage (medical, dental, vision) from day one
  • Generous PTO, company-wide R&R shutdowns, and paid parental leave
  • Retirement plan support for US and global employees
  • Meaningful ownership in a venture-backed company at a growth inflection point
  • Financial upside that comes from scaling fast
  • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
  • A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
solutions engineeringprompt designLLM deploymentmodularity designevaluation frameworksaccuracy metricssafety standardsknowledge retrievalintegration skillsdeployment tracking
Soft skills
stakeholder managementcommunicationmentoringcollaborationdecision makingquality mindsetgrowth mindsetadaptabilityproblem solvingpragmatism
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