Valdera

Customer Success Manager

Valdera

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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About the role

  • Own a portfolio of enterprise customers end-to-end.
  • Lead day-to-day relationships with customer owners.
  • Translate platform usage into quantifiable outcomes.
  • Build and refine scalable processes and playbooks.
  • Partner closely with Sales, Product, and Engineering teams.

Requirements

  • 5–10 years of total professional experience.
  • 3–5+ years managing enterprise SaaS accounts.
  • English - Native or professional fluency is required.
  • Location: Remote within North America
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS account managementprocess refinementplaybook development
Soft Skills
relationship managementcommunicationcollaborationleadership