
E-commerce Operations, Creative Assistant
Valatam
full-time
Posted on:
Location Type: Remote
Location: Venezuela
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Salary
💰 $1,288 per month
About the role
- Process and monitor daily orders, returns, and exchanges.
- Coordinate and track inventory and stock transfers with warehouses and partners.
- Provide timely customer service and communicate clearly with internal and external stakeholders.
- Update website imagery and assist with product page updates.
- Support retailer onboarding with catalogs and sales materials.
- Create and adapt creative assets using Canva, Photoshop, and AI tools.
- Develop basic marketing materials such as postcards, price lists, and one-sheets.
- Provide administrative support to the CEO and operations team as needed.
Requirements
- English (C1/C2) and Spanish.
- 2+ years of experience with E-commerce platforms.
- Experience with tools like Asana, Canva, Photoshop (or equivalent), AI tools, Google Sheets / Google Docs (or equivalent).
- Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
- Bachelor’s or Associate’s degree preferred.
Benefits
- Hourly rate starting at USD 1288$/month (final rate will be experience-based).
- Annual pay increments.
- Discretionary client bonuses (80 % of clients award year-end bonuses).
- 7 U.S. federal holidays + 4 paid PTO days.
- Monthly medical insurance stipend (after induction).
- Birthday / Anniversary bonuses + Gym / Wellness allowance.
- Unlimited online fitness classes + company events & Christmas celebrations.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
E-commerceinventory managementcustomer servicemarketing materials developmentorder processingreturns managementstock transfer coordinationwebsite updatescreative asset creationadministrative support
Soft skills
communicationcoordinationtimelinesscreativityadaptability
Certifications
Bachelor’s degreeAssociate’s degree