Vagaro

Account Manager

• Own a quota-carrying book of franchise partners, with compensation tied to performance against adoption and revenue goals
• Drive new location signups, product adoption, and expansion opportunities within assigned franchise territories
• Execute structured outreach, enablement, and follow-up strategies to convert franchise interest into measurable results
• Act as a trusted advisor to Franchisees, assisting them in setting actionable, measurable business goals tied to growth, retention, and profitability
• Deliver tailored coaching, training, and enablement to franchise partners and their location teams
• Translate product value into real-world franchise outcomes through data-backed recommendations
• Analyze franchise and location-level KPIs, adoption metrics, and usage data to identify opportunities for growth
• Develop and execute action plans to improve adoption, activation, and ongoing engagement
• Provide accountability through consistent follow-up and progress tracking
• Partner cross-functionally with Sales, Marketing, Education, Product, and Ops to support franchise-wide initiatives
• Support beta programs, pilots, and new product launches within the franchise network
• Ensure brand consistency and best-practice execution across multi-unit operations
• Build and maintain strong, long-term relationships with franchise owners and key decision-makers
• Serve as the primary escalation point for franchise partner needs related to adoption and growth
• Represent the voice of the franchise partner internally to influence strategy and execution

Franchisee Partnership Manager