VAARHAFT

Backend Engineer

• Development and maintenance of backend components and systems using Python.
• Administration and maintenance of AWS infrastructure, including EC2 instances, API Gateway, VPC, S3, and DynamoDB.
• Containerization of applications with Docker and management of Docker environments.
• Testing and debugging to ensure high software quality and performance.
• Supporting troubleshooting efforts and providing technical solutions.

Backend Developer, Full-time

Customer Success Manager

• Preparation and follow-up: Create presentation materials for onboarding and review meetings. After meetings, summarize outcomes and enter follow-up actions into our system.
• First-line support: Serve as the first point of contact for written customer inquiries, respond confidently or route them to the appropriate internal teams.
• Project tracking: Closely monitor customer projects and track progress and key milestones.
• Health score checks: Analyze customers' usage of our software and proactively identify areas where we can provide assistance.
• Conducting batch analyses: Coordinate and support our batch analyses and evaluate them in a clear, professional manner.
• Content creation: Support the creation of help articles and best-practice guides for our customers.

Backend Developer, Full-time

Working Student, Customer Success