Growth Solutions Consultant
Vericast
Community Operations Manager
V2FUTURE
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and own the regional community strategy, and be directly responsible for its hands-on implementation.
- Directly manage and engage within key community channels (e.g., Discord, Reddit), acting as a primary moderator and voice of the brand to foster a healthy environment.
- Establish KPIs and analytical frameworks, personally pulling data to measure community health and report actionable insights.
- Personally design and execute high-impact, localized content, events, and campaigns that resonate deeply with diverse US user segments.
- Take a hands-on role in designing, launching, and scaling the US brand ambassador program, from recruitment to daily engagement.
- Serve as the strategic partner for localizing global campaigns, ensuring perfect alignment through direct involvement in the execution.
- Establish and enforce best practices for community operations through meticulous, hands-on management.
Requirements
- 5+ years of hands-on experience in community management, with a proven track record of personally building and scaling communities from the ground up.
- Expert-level command of English with exceptional communication skills.
- Proven, hands-on experience in designing and scaling large-scale community programs (e.g., ambassador programs, super-user groups).
- A strategic thinker who thrives on rolling up their sleeves and executing day-to-day community tasks.
- Strong hands-on analytical skills, with experience using community tools to track metrics and drive decisions personally.
- Deep intercultural sensitivity and an expert ability to adapt brand voice for different markets.
- Experience in the tech industry (AI hardware and/or software) (preferred).
- Professional proficiency in Spanish and/or French (preferred).
- Hands-on experience building local ambassador or moderator programs (preferred).
