Utility Warehouse

Data Analyst

• Act as a strategic partner to stakeholders, translating business challenges into data-driven opportunities
• Proactively analyse operational performance to pinpoint areas within Operations that need improvement, uncover root causes, and recommend impactful, measurable solutions
• Transform large, complex datasets into clear insights that influence decision-making and drive business growth
• Design, build, and maintain compelling dashboards and reports (e.g., Looker Studio) that provide real-time visibility into key metrics and trends
• Work cross-functionally with BI Analysts, Data Engineers, and other teams to ensure data integrity, consistency, and availability
• Present findings in a clear, compelling manner to audiences at all levels, from technical teams to senior leadership
• Lead the development and adoption of data governance best practices, ensuring accuracy, compliance, and transparency in reporting
• Continuously identify opportunities to automate processes, enhance reporting efficiency, and innovate in analytics delivery
• Role is a 9-month fixed term contract, remote role based in the UK

Business Data Analyst – Business Intelligence

Customer Support

• Provide customer support via phone, email, and live chat
• Resolve customer inquiries and technical issues
• Maintain accurate customer records in CRM system
• Collaborate with internal teams to escalate complex issues

Business Data Analyst – Business Intelligence

Customer Service Advisor