USF Health

OPS Program Manager

USF Health

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • United States

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About the role

  • Plans, organizes, and manages the resources necessary to achieve clinical research project goals and objectives at a single site.
  • Coordinates and performs patient clinical assessments for clinical trial visits for assigned clinical trial protocols including scheduling with vendors which may include other departments or outside facilities. This may include phlebotomy, sample processing, vitals, ECGs and other delegated clinical assessments per assigned protocols.
  • Communicates as a site representative with study sponsors, third party vendors, clinical teams and patients to ensure all protocol required elements are being completed and collected within the defined windows.
  • Ensures site compliance with research protocols, reviews case report forms and audits for accuracy with source documents, attends site monitoring meetings with sponsors.
  • Manages the site research project databases, develops flowsheets and other study related documents, and completes source documents/case report forms.
  • May provide guidance to other clinical research staff and support personnel.
  • Makes recommendations of procedures in order to facilitate protocol compliance.
  • Performs data entry and query resolution during the duration of each trial assigned.
  • Serve as a resource for both internal and external customers and members of the community in regard to clinical research processes at the site

Requirements

  • Bachelor's degree in a related field -OR- equivalent combination of education and experience.
  • Minimum of two (2) years of related experience
Benefits
  • medical, dental and life insurance plans
  • retirement plan options
  • employee and dependent tuition programs
  • generous leave
  • hundreds of employee perks and discounts.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical assessmentsphlebotomysample processingdata entrycase report formssource documentsquery resolutionstudy protocolsstudy databasesflowsheets
Soft Skills
communicationorganizationmanagementguidancerecommendationcollaborationproblem-solvingattention to detailcustomer serviceteamwork