USAA

Director – Transformation Engagement

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Arizona • Colorado • United States

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Salary

💰 $143,320 - $273,930 per year

Job Level

Lead

About the role

  • Lead the agile center of excellence function at USAA
  • Develop, integrate, and transform business programs and initiatives
  • Manage the overall program roadmap, including scope, schedule, and OKRs
  • Facilitate sequencing, prioritization, and scheduling for programs
  • Ensure compliance with the Change Management methodology
  • Develop and integrate change strategies
  • Coach and influence senior executives to lead change effectively
  • Provide expert consultation to program executives
  • Build and sustain key relationships with stakeholders
  • Manage and develop a high-performing team
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled

Requirements

  • Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
  • 8 years of experience in program/project management and/or organizational change management
  • 6 years of experience working in an Agile environment (Lean or Scrum), with at least 2 years of focused experience in Lean Portfolio Management
  • 3 years of direct team lead or management experience
  • Proven experience leading strategic transformation initiatives or large-scale programs
  • Strong understanding of Lean Portfolio Management Principles
  • Expertise in Risk Management
  • Proven track record of influencing business decisions and driving organizational change
  • Excellent Communication and Interpersonal Skills
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementorganizational change managementAgileLeanScrumLean Portfolio ManagementRisk Managementstrategic transformationchange management methodology
Soft Skills
leadershipcommunicationinterpersonal skillscoachinginfluencingrelationship buildingteam developmentstakeholder managementprioritizationsequencing