USAA

Transformation Manager – Technology PMO

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Arizona • Colorado • United States

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Salary

💰 $164,780 - $314,960 per year

Job Level

Lead

About the role

  • Drives the development and execution of large and highly complex projects that deliver the strategic vision for the business and enterprise
  • Applies mastery skills on transformation, agile and/or waterfall methodologies to provide strategic project management
  • Accountable for implementing business strategy through delivery and execution of member or customer facing capabilities in a complex multi-channel, multi-product, integrated system environment
  • Responsible for achieving specific strategic business outcomes; drives clear goals, objectives and timelines
  • Assesses, triages and optimizes the delivery of strategy through the lifecycle of the effort
  • Oversees project management adherence to the agile/waterfall governance practices and framework
  • Manages systems design development, business requirements analysis and day to day processes utilizing agile/waterfall methodologies
  • Presents information to key executive business leaders and Board of Director’s stakeholders
  • Owns the project life-cycle of the strategic operational programs
  • Evaluates integrated plans for strategic deliverables to identify if third-party sourcing solutions are key to execute strategic program/projects
  • Oversees RFP process to ensure third-party contractual services are in alignment with business processes required to deliver on strategic initiatives
  • Responsible that risk, compliance and regulatory requirements are adhered to and incorporated within third-party deliverables
  • Leads components of on-going operational planning
  • Engages and aligns with executive senior leadership on the strategic direction of critical and major change efforts
  • Responsible for converting strategic intent into delivery planning for the transformation team to deliver on highly-complex project execution/implementation
  • Maintains effective communication with key stakeholders, making them aware of critical issues confronting the Strategic Initiatives and the action plans for addressing those issues
  • Partners with the CoSA Portfolio Management Office to prioritize, pace, and sequence appropriately across the CoSA Portfolio
  • Anticipates risks and issues in complex, multi-workstream change efforts
  • Ensures the remediation plans are actively being created and actioned, and that potential issues are consistently mitigated
  • Accountable for appropriate strategic/tactical solutions that ensure compliant business requirements are delivered and adopted to mitigate risk and remain a compliant company
  • Proactively drives improvements to identify, address, and correct any areas of business operation requiring regulatory and/or compliance attention
  • Responsible for operational strategy development and interaction with Senior Management on applicable compliance oversight.

Requirements

  • Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
  • 10 years professional experience in leading consulting on complex strategic initiatives, process improvement, IT, or operations within a highly regulated environment of financial services
  • Deep technical experience and application of Waterfall and/or Agile methodologies within complex, multi-product, integrated systems environment
  • Mastery of project management consulting skills with extensive experience in system design and development from business requirements analysis through to day to day management
  • Extensive experience working with Third Parties and Vendors to include developing Statements of Work (SOW), and Request for Proposals (RFP)
  • Expert knowledge and application of laws and regulations that govern-third-party management
  • Extensive experience in the delivery of strategic change management, product development and delivery experience to include expertise in the program portfolio discipline
  • Recent experience translating complex business strategy and vision into an executable business process and technology plan and successfully delivering component
  • Experience collaborating with key stakeholders, influencing senior leader decisions and managing work to achieve strategic goals
  • Strong relationship management building skills with the ability to effectively collaborate, communicate and develop relationships across leadership to include senior level executives
  • Proven experience presenting to executive management including senior level executives
  • Expert in industry standard in the program portfolio discipline
  • Certification in Waterfall or Agile methodologies.
Benefits
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Various wellness programs
  • Career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementtransformationagile methodologywaterfall methodologybusiness requirements analysissystem design developmentprocess improvementstrategic change managementprogram portfolio disciplinethird-party management
Soft Skills
communicationrelationship managementcollaborationinfluencingstakeholder engagementstrategic planningproblem-solvingleadershippresentation skillsrisk management
Certifications
Waterfall certificationAgile certification