USAA

Senior Business Support Analyst, Salesforce

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San AntonioTexasUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $85,010 - $162,900 per year

Job Level

Tech Stack

About the role

  • support the business by analyzing and evaluating relevant complex business data
  • provide recommendations to achieve current and future business strategy needs/objectives
  • validate information and interface with other departments
  • participate in planning, research, analysis, development, and implementation of new and modified applications
  • maintain broad system knowledge and stay current on all enhancements
  • assist with the documentation of new and revised departmental procedures
  • gather information for complex processes, analyze data and trends, develop work products
  • serve as a resource to team members on escalated issues
  • review and analyze reports and provide recommendations to improve matrix and reporting controls

Requirements

  • Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree
  • 6 years of experience in end-to-end analysis and/or operations experience
  • Advanced knowledge in a wide variety of systems coordination
  • Knowledge of business operations and systems/business requirements processes
  • Experience facilitating collaboration of business requirements
  • Knowledge of business analysis tools such as MS Visio, MS Excel, Tableau, SQL
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisbusiness analysissystems coordinationMS VisioMS ExcelTableauSQL
Soft Skills
collaborationproblem-solvingcommunicationrecommendation development
Certifications
Bachelor's degree