
Senior Program Manager – Member Value
USAA
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Arizona • Colorado • United States
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Salary
💰 $103,450 - $197,730 per year
Job Level
About the role
- Defines and maintains program strategies commensurate with the level of risk, size, and complexity
- Responsible for providing input and recommendations on multi-year business plans
- Facilitates meetings with executive management and project / program sponsors to define solutions and delivery
- Prepares reports that provide stakeholders and management with status updates
- Performs analyses, root cause identification and development and recommendation of key work products
- Adheres to EPMO processes, procedures, controls, standards, tools, and templates
- Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 6 years of project and / or program management experience
- Proficient experience in Principles of Project, Program or Portfolio Management
- Proficient knowledge of program efforts management tools and methodologies
- Understanding and demonstrated application of risk management policies and procedures
- Experience maintaining and reporting on work effort(s) budgets / methodologies
- Proficient experience in USAA’s change management methodology or similar industry change management methodology
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementprogram managementportfolio managementrisk managementbudget managementchange management methodologyanalysesroot cause identificationreportingbusiness planning
Soft Skills
communicationfacilitationstakeholder managementrecommendation developmentorganizational changestrategic thinkingproblem solvingcollaborationleadershipadaptability