USAA

Director – HR Data and Analytics

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San AntonioNorth CarolinaTexasUnited States

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Salary

💰 $143,320 - $273,930 per year

Job Level

About the role

  • Responsible for development and execution of team strategic execution plan in coordination with departmental, CoSA, and Enterprise plans.
  • Accountable for internal customer relationship creation, sustainment, and strengthening through team execution and brand management.
  • Responsible for direct report performance management, talent development, and career progression planning
  • Accountable for overall teamwork product volume, quality, and business value delivery.
  • Accountable for overall team regulatory, risk, and internal control compliance.
  • Ensures industry trends and best practices are evaluated and integrated into current process, technology, and development strategic plans.
  • A strategic partner and subject matter expert in consulting and advising business partners on decision support solutions.
  • Encourages innovation, provides direction on work prioritization, manages capacity, assists with problem resolution.
  • Holds team members accountable for performance goals and establishes business-driven development plans for the team.
  • Partners with IT to build USAA core information delivery capabilities and assist process owners in retiring key UDAs.
  • Provides thought leadership and system thinking to influence relevant data, information, and application architecture decisions to include staying abreast of changes or evolution to industry standards.
  • Provides oversight and direction to the adherence of information governance and managements standards for Enterprise teams and CoSA/LOBs.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related work experience in statistics, mathematics or quantitative analytics may be substituted in lieu of degree.
  • 8 years of experience in data and analytics, technical, or business-relevant function OR If advanced degree in a STEM discipline, 6 or more years’ experience in data and analytics, technical, or business-relevant function.
  • 3 years of direct team lead or management experience.
  • Experience overseeing teams conduct cost benefit analyses and leveraging results to drive business intelligence solutions.
  • Experience guiding teams in the gathering and authoring of business intelligence solutions for large scale complex projects.
  • Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.
  • Demonstrated subject matter expertise in applying and creating business intelligence practices, methods, and problem-solving strategies.
  • Experience leading and coaching others in understanding and translating needs into requirements.
  • Expert knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.
  • SME developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsbusiness intelligencecost benefit analysisquantitative analysisdata managementSQLTableauBusiness ObjectsSnowflakeHadoop
Soft Skills
team leadershipperformance managementtalent developmentproblem resolutioncollaborationconsensus buildingcommunicationinnovationstrategic planningthought leadership