USAA

Senior Product Manager – Ecosystem Go-to-Market Manager

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San AntonioArizonaColoradoUnited States

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Salary

💰 $103,450 - $197,730 per year

Job Level

About the role

  • Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals.
  • Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value.
  • Facilitates meetings with executive management and project/program sponsors to define solutions and delivery.
  • Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues.
  • Performs analyses, root cause identification and development and recommendation of key work products.
  • Negotiates agreements, settles disputes equitably and diffuses situations.
  • Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
  • Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
  • Adheres to governance rigor required for work efforts.
  • Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor’s degree OR 4 years of related experience may be substituted in lieu of degree (Total of 10 years of relevant experience without bachelor’s degree)
  • 6 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects
  • Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans
  • Proficient knowledge of program efforts management tools and methodologies
  • Understanding and demonstrated application of risk management policies and procedures
  • Knowledge of program management methodology and techniques; program performance evaluation and change management principles
  • Experience maintaining and reporting on work effort(s) budgets/methodologies
  • Proficient experience in USAA’s change management methodology or similar industry change management methodology
  • Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprogram managementportfolio managementrisk managementchange managementbusiness analysisbudget managementprogram performance evaluationmulti-year business planningroot cause analysis
Soft Skills
negotiationstakeholder managementcommunicationproblem-solvingfacilitationconflict resolutionorganizational alignmentstrategic thinkingleadershipadaptability