USAA

Business Support Analyst – Mid-Level, Audit Services

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San AntonioTexasUnited States

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Salary

💰 $69,920 - $133,620 per year

Tech Stack

About the role

  • Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
  • Validates information for moderately complex and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
  • Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
  • Develops and maintains a understanding of overall moderately complex business functions.
  • Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products.
  • Reviews, validates, and/or analyzes reports that function as a control to existing processes.
  • Assists with the documentation of new and revised departmental procedures.
  • Develops and analyzes additional ad-hoc reports as needed by Management.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree.
  • 4 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.
  • Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
  • Knowledge of business operations and systems/business requirements processes.
  • Knowledge of business analysis tools for ex: MS Visio, MS Excel, Tableau, SQL.
Benefits
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Various wellness programs
  • Career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsrequirement gatheringoperational planningforecastingcurrent state analysisfuture state analysisprocess reviewbusiness analysis
Soft Skills
analytical skillsproblem-solvingcommunicationcollaborationdocumentation