Evaluates complex business data and trends to recommend changes in methods or procedures.
Provides support and direction to team members and functional partners.
Applies subject-matter-expert functional knowledge to produce complex work deliverables.
Assists and mentors team members and project managers.
Manages broad functional projects and participates as a SME resource.
Represents the business or staff agency as the subject matter expert.
Maintains broad system knowledge and stays current on all system enhancements.
Plans and designs business processes and makes recommendations.

Requirements

Bachelor’s Degree; OR 4 years of related experience may be substituted in lieu of degree.
8 years of experience in end-to-end analysis and/or operations experience.
Knowledge of business operations and systems/business requirements processes.
Experience facilitating and driving collaboration to common understanding of business requirements.
Knowledge of business analysis tools such as MS Visio, MS Excel, Tableau, SQL.
Experience applying best practices to identifying and interpreting trends or patterns in data.

Benefits

Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisdata analysisoperations experiencetrend analysisbusiness process designrequirements gatheringdata interpretationproject managementsubject matter expertiseend-to-end analysis

Soft Skills

mentoringcollaborationcommunicationsupportdirectionproblem-solvingrecommendationteam leadershipfacilitationorganizational skills