accountable for the strategy, design, delivery, maintenance, and support of all data and analytics capabilities and technical solutions for USAA’s P&C insurance business
demands close partnership with senior IT and Business executives within P&C and across the Association to drive innovation and achieve strategic objectives
strategic leadership
Agile delivery & execution
business acumen & partnerships
operational excellence
workload management and prioritization duties in support of operations for the functional area assigned
applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives
develops functional policies, procedures and guidelines
identifies opportunities and facilitates major improvements to processes and systems
ensures that the assigned application group develops processes and tools that contribute to the company business objectives
ensures compliance with corporate social responsibility, environmental and technical policies and applicable standards and legislation
oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks
collaborates with CTO, Infrastructure and IT Security to ensure application security
establishes management routines to ensure appropriate oversight of the organization’s software development and maintenance activities
serves as financial steward for the organization and manages relationships with major vendors and service providers
collaborates with other leaders and/or stakeholders to develop an application development strategy that aligns with business strategy, adds value and is within budget constraints
responsible for team’s adherence to SDLC and applicable controls

Requirements

Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience may be substituted in lieu of degree
10 years of experience of general IT management
4 years of people leadership experience in building, managing and/or developing high-performing teams required
Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment
Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation
Demonstrated ability to communicate technical information to a non-technical audience
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required
Demonstrated experience in vendor contract management and management of distributed development teams and resources
Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function
Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.
Understanding of Legislative and Regulatory Compliance Requirements
Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support
Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development
Experience conducting cost benefit analyses and leveraging results to drive technology support solutions
Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details
Experience and ability to drive a culture of quality and personal accountability through technology support teams.

Benefits

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

web-based application architecturesystem architecturedatabase architecturesecurity application integrationobject-oriented programmingsoftware development life cyclerequirements gatheringdesigndevelopmenttesting

Soft skills

strategic leadershipbusiness acumenworkload managementcommunicationinfluencing decisionsvendor contract managementfinancial acumencollaborationteam managementpersonal accountability