AVP, Member Insights
USAA
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Arizona • Florida • United States
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Salary
💰 $169,880 - $305,780 per year
Job Level
About the role
- Partner with key stakeholders on the definition, prioritization and delivery of key member insights research
- Engage with research professionals to create an environment where every employee can achieve their potential
- Lead the development of leading-edge research/ insights capabilities
- Enhance action planning to help USAA win in the market, serve and retain more members
- Build and lead high performing teams that deliver exceptional results through coaching, mentoring and matrix management
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s Degree OR 4 years of related experience may be substituted in lieu of degree
- 10 or more years of setting marketing/ member insight strategy and leading strategy development within business to consumers industries required
- 6 or more years of people leadership experience in building, managing and/or developing high-performing teams required
- In-depth knowledge of the trends and dynamics driving change in business to consumer businesses
- Functional knowledge of marketing research, tools and techniques
- Can represent and recommend the team’s capabilities with key internal stakeholders
- Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required
- Executive-level business acumen in the areas of business operations, industry practices and emerging trends required
Benefits
- Comprehensive medical, dental and vision plans
- 401(k) with company matching
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
marketing researchinsights capabilitiesaction planningrisk managementcompliance policiesstrategy developmentbusiness operationsemerging trends
Soft skills
coachingmentoringmatrix managementteam leadershipcollaborationinfluencing decisionsstakeholder engagement
Certifications
Bachelor’s Degree