USAA

SIU Consultant, P&C – Mid-Level

USAA

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida, Nevada, Texas • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $77,120 - $147,390 per year

Job Level

JuniorMid-Level

About the role

  • Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims
  • Participates in the development of fraud prevention strategies
  • Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures
  • Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims
  • Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools
  • Makes recommendations within defined authority guidelines
  • Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome
  • Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention
  • May serve as a resource team member on specific matters through demonstrated skill or training
  • Assists with the delivery of fraud awareness training initiatives in a defined environment
  • Handles CAT duty responsibilities as business requires
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

  • High School Diploma or General Equivalency Diploma (GED)
  • 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience
  • Proven investigatory skills
  • Experience obtaining statements from various parties to incidents, witnesses, and suspects
  • Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud
  • Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems
  • Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems
  • Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
fraud investigationclaims adjustingevidence collectioninvestigatory skillsdata analysisforensic toolsreport writingrisk assessmentcompliance monitoringcontract knowledge
Soft skills
organizational skillsprioritizationproblem-solvingcommunication skillsrelationship buildingtraining deliveryattention to detailanalytical thinkingdecision makinginterpersonal skills
Certifications
High School DiplomaGeneral Equivalency Diploma (GED)