Client Service Manager, Swim Instructor
US Swim School Association
full-time
Posted on:
Location Type: Hybrid
Location: North Charleston • South Carolina • United States
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Salary
💰 $25 per hour
About the role
- Serve as administrative and operational support to upper management
- Oversee and manage client registrations, onboarding, and ongoing communication
- Act as the primary point of contact for families, answering phones, emails, and resolving concerns professionally
- Coordinate and manage instructor schedules to ensure smooth daily operations
- Maintain accurate records, schedules, and internal documentation
- Collaborate with Swim Instructors and leadership to support daily program success
- Assist with event coordination, including setup, organization, and distribution of information to families and staff
- Step in as a Swim Instructor as needed to maintain hands-on knowledge when communicating with families
- Provide in-water support and instruction when required (training provided if needed)
- Uphold and represent the mission, values, and standards of LowCountry Swim School
Requirements
- Prior administrative experience in a leadership, management, or executive-support role
- Strong communication, organization, and decision-making skills
- Ability to work independently in a remote environment
- Professional, confident presence with families, staff, and leadership
- Availability to work Saturdays
- Must have Swim Instruction Experience
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative supportclient onboardingrecord maintenanceevent coordinationswim instruction
Soft Skills
communicationorganizationdecision-makingindependenceprofessionalism