US Service Animals

Sales

• Lead, coach, and mentor a team of outbound sales representatives
• Monitor team and individual performance metrics to ensure sales goals are achieved
• Conduct regular coaching sessions and performance reviews
• Develop strategies to improve conversion rates, call quality, and revenue performance
• Collaborate with leadership to implement sales strategies and operational improvements
• Facilitate regular sales meetings and training sessions
• Ensure team adherence to company policies and applicable industry regulations
• Identify opportunities to improve sales processes and team efficiency

Sales Team Lead

Customer Support

• Assist clients via phone, chat, and video
• Support trainers and clients with program questions
• Maintain strong customer relationships
• Resolve issues efficiently and professionally

Sales Team Lead

Customer Support Specialist – Dog Training, Pet Services