Strategic Customer Development Manager
US Pharmacopeia
full-time
Posted on:
Location Type: Remote
Location: Pakistan
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About the role
- Responsible for revenue growth in Southeast Asia.
- Report to the Strategic Customer Development Lead, APAC.
- Develop and implement strategic sales plans to achieve performance goals.
- Convert industry prospects into customers.
- Create and leverage high-valued relationships to increase USP’s account penetration.
- Internal Voice of Customer (VOC) for customers in Southeast Asia.
- Makes on-site calls to assigned and unassigned accounts.
- Identify key users, influencers, and decision-makers for USP’s products and services.
- Develop account strategies to grow sales and expand relationships with customers.
- Manage lead follow-up from campaigns/trade shows/events.
- Collaborate with scientific affairs and marketing to strengthen customer support and loyalty.
- Analyze data and prepare reports on customer sales trends.
Requirements
- Bachelor's degree in Business or a related science field required.
- A minimum of 5 years of successful sales and account management experience in the Pharmaceutical, Biotechnology, Pharmaceutical and/or Biopharma Lab Services industries.
- Integrity and trust: Never does or coerce others to do anything unethical, immoral, illegal, or anything that goes against a company’s core values.
- Strong account management skills, able to uncover customer needs and sell solutions.
- Excellent interpersonal, communications, and planning skills required.
- Ability to convert prospects into customers and build long-term relationships.
- Self-motivated, bias towards actions and be results-oriented.
- Collaborative within various teams and successful track record working in a complex global, matrix and fast-paced multi-task environment.
- Experience in an analytical laboratory desired.
- Experience delivering oral presentations to groups of people desired.
- The ability to prioritize and effectively manage time for work-life quality.
Benefits
- Company-paid time off
- Comprehensive healthcare options
- Retirement savings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales managementaccount managementdata analysisstrategic sales planningcustomer relationship managementlead generationcustomer sales trends analysisoral presentation
Soft Skills
integritytrustinterpersonal skillscommunication skillsplanning skillsself-motivatedresults-orientedcollaborativetime management
Certifications
Bachelor's degree in BusinessBachelor's degree in a related science field