Machine Learning Engineering Manager, Personalization
Spotify
Engineering Manager – CRM, Application Development
US LBM
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
ERPServiceNow
About the role
- Collaborate with product leadership and other key stakeholders on defining and executing the strategic roadmap.
- Plan and build a high-performing team required to implement, execute, and support our initiatives.
- Coach and develop talent.
- Track, monitor, and improve team productivity, efficiency, quality, and team health through industry-standard software engineering metrics.
- Lead and mentor a team of software engineers comprised of employees and contractors, fostering a collaborative, high-performing environment.
- Lead the overall implementation and execution by actively participating in technical design, architecture, and sprint planning.
- Remove roadblocks to ensure the team is successful.
- Act as the technical authority to enforce best practices in Service Now platform configuration, workflows, scripting, and integration.
Requirements
- Bachelor's Degree or Master’s Degree in Computer Science or relevant experience.
- 7+ years of software engineering experience focused on application development.
- 3+ years of proven experience in software engineering management or technical leadership.
- 3+ years of experience in the Service Now Platform.
- Domain expertise in relevant areas of Service Now CRM, such as Sales and Order Management (SOM).
- Experience integrating ServiceNow with ERP/CPQ systems.
Benefits
- US LBM is an equal-opportunity employer.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software engineeringapplication developmentService NowService Now platform configurationworkflowsscriptingintegrationERP systemsCPQ systemssoftware engineering metrics
Soft skills
collaborationcoachingteam developmentproductivity trackingmentoringremoving roadblocksleadershipcommunicationteam health improvementstrategic planning
