Urrly

Client Services Manager

Urrly

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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Salary

💰 $100,000 - $120,000 per year

About the role

  • Lead day-to-day communication for assigned health plan clients
  • Manage requests and deliverables with tight tracking
  • Coordinate outreach, scheduling, field ops, reporting
  • Build client reports, dashboards, and status updates
  • Flag risks early and drive fixes fast
  • Maintain milestones, notes, and documentation
  • Support onboarding and launch of new programs

Requirements

  • Healthcare client services or operations experience
  • Experience working with healthcare clients
  • Strong Excel skills (pivots, VLOOKUP, formulas)
  • Clear written and verbal communication
  • Manage multiple programs independently
  • Work standard U.S. business hours, remote-ready
Benefits
  • Health, dental, vision
  • PTO
  • 100% remote
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ExcelpivotsVLOOKUPformulas
Soft Skills
communicationindependent managementrisk management