Assistant Department Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
full-time
Posted on:
Location Type: Office
Location: Gurnee • Illinois • United States
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Salary
💰 $20 per hour
About the role
- Initiates conversation with customers as they enter the store and informs them of current promotions
- Contributes to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricing
- Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology
- Supports the customer in-store pickup process including loading of furniture into vehicles
- Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas
- Acts as an elevated team member, exercising decision-making skills to enhance store experience
- Provides timely and specific employee feedback to create a culture of action and accountability
- Helps to impact efficient processing and assists with product placement within a specialized area
- Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment
- Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
- Actively participates in daily meetings and takes initiative in communicating store objectives, goals and accountability to store processes
- Checks in with leadership to maintain communication and teamwork on completing store objectives, helps to inform associate team
- Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone training for associate team
- Holds employees accountable to scheduling and timecard company policy
Requirements
- Leadership experience
- Great communicator able to set clear objectives and follow through
- Must be comfortable on a ladder and have ability to lift and push more than 50lbs
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Benefits
- Medical
- Dental
- Vision
- PTO
- Generous employee discounts
- Retirement savings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipcommunicationdecision-makingteamworkproblem solvinginitiativeaccountabilitycustomer serviceflexibilityobjectives setting