General Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
full-time
Posted on:
Location Type: Office
Location: King of Prussia • Pennsylvania • United States
Visit company websiteExplore more
Salary
💰 $68,000 - $72,000 per year
About the role
- Responsible for all daily restaurant operations
- Hiring and developing talent
- Overseeing food quality
- Creating memorable guest experiences, to drive sales and manage profitability
- Analyzes and recommends methods for improvements to contain/reduce costs and increase sales
- Monitors all food and beverage products to ensure compliance with company standards and specifications
- Enforces company standards, policies, and procedures, including sanitation, safety, dress codes, and cash handling
- Maintains a clean and safe physical environment through timely repair and upkeep
- Educates assistant managers and other employees on sanitation and food handling procedures
- Upholds all company Policy and Procedure
- Oversees training of assistant managers to ensure the development of their leadership skills, customer service skills, and fluency in all systems
- Encourages a positive work environment
- Responsible for hiring, training, developing and evaluating employees
- Leads by example
- Encourages two-way dialogue by providing actionable and candid feedback to staff and soliciting upward feedback from team to continue personal growth
- Interacts with guests to obtain feedback; effectively responds to and handles guest issues and complaints
- Acts as a brand ambassador by leading and developing community relations
- Creates memorable guest experiences by demonstrating extraordinary service and leading by example
Requirements
- Three to five years of restaurant management experience; full service preferred
- Ability to drive sales through excellent service, building of community relationships, and keen awareness of business and industry trends
- Strong record of developing employees at all levels
- Exceptional organizational & time management skills
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
restaurant operationsfood quality managementcost analysissanitation proceduresfood handling procedurescash handlingemployee trainingguest experience enhancementcommunity relations
Soft Skills
leadershipcustomer serviceorganizational skillstime managementcommunicationfeedback provisionteam developmentproblem-solvinginterpersonal skills