Urban Surfaces

Account Manager

• Visit assigned retail stores and flooring showrooms regularly to build and maintain relationships with retail staff.
• Train retail sales associates and store managers on Urban Surfaces product lines, unique selling points, and installation options.
• Ensure in-store displays are clean, updated, and well-merchandised to drive product visibility and sales.
• Coordinate with the marketing team to deliver and maintain POP (point-of-purchase) materials and promotional displays.
• Provide hands-on product demos and mini trainings to store teams.
• Influence sell-through by educating retail associates and promoting preference for Urban Surfaces among customers.
• Track and report store visits, display compliance, and sales opportunities using CRM or field reporting tools.
• Serve as the point person for showroom product performance feedback, inventory issues, and display updates.
• Attend local retail events, promotions, or open houses to support partner stores and promote brand awareness.
• Collaborate with Regional Sales and Product teams to ensure alignment on goals and initiatives.
• Meet or exceed monthly and quarterly territory sales targets.

Territory Manager – Flooring Stores