Urban Pathways

Director

• Reporting to the Program Director, the Director of Social Services oversees the clinical and case management functions of the program, ensuring an ongoing best-practice approach to program functioning and compliance with regulatory agency policies and procedures.
• Manages and supervises the Social Services Department.
• Oversees or monitors all clinical provisions of the program for clients, including but not limited to casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, investigation documentation, and all other activities.
• Oversees all quality improvement monitoring functions, including, but not limited to 360 case reviews, Utilization Reviews, and Service Plan reviews.
• Assesses and coordinates Social Services staff training needs with the Program Director.
• Prepares, maintains, and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory, and funding agencies.
• Assesses, coordinates, and facilitates staff Training.
• Provide back-up administrative coverage in the absence of the Program Director as needed.
• Monitors and ensures the accuracy of employee timekeeping and payroll systems.
• Ensures timely evaluations of social service staff, identifying areas for improvement and corrective actions as needed.