Employee Assistance Consultant
The Cigna Group
Director of Social Services
Urban Pathways
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $66,454 - $89,712 per year
Job Level
Lead
About the role
- Reporting to the Program Director, the Director of Social Services oversees the clinical and case management functions of the program, ensuring an ongoing best-practice approach to program functioning and compliance with regulatory agency policies and procedures.
- Manages and supervises the Social Services Department.
- Oversees or monitors all clinical provisions of the program for clients, including but not limited to casework, case plans, housing placements, substance abuse/MICA counseling, incident reporting, investigation documentation, and all other activities.
- Oversees all quality improvement monitoring functions, including, but not limited to 360 case reviews, Utilization Reviews, and Service Plan reviews.
- Assesses and coordinates Social Services staff training needs with the Program Director.
- Prepares, maintains, and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory, and funding agencies.
- Assesses, coordinates, and facilitates staff Training.
- Provide back-up administrative coverage in the absence of the Program Director as needed.
- Monitors and ensures the accuracy of employee timekeeping and payroll systems.
- Ensures timely evaluations of social service staff, identifying areas for improvement and corrective actions as needed.
Requirements
- A master’s degree in social work or a closely related clinical field is required.
- A minimum of five years of clinical and supervisory experience is required.
- A professional license (LCSW) is preferred.
- Experience with the homeless, persons living with a mental health condition, and the substance abuse population is preferred.
- Foreign languages are a plus.
- Strong written and verbal communication skills.
- Strong team-building and coaching skills and experience.
- Strong problem-solving skills and resourcefulness.
- Strong computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, Excel, etc.).
- Strong skills and knowledge of client relational databases are preferred (e.g., AWARDS).
- Required to work a flexible schedule, including weekends, holidays, and evenings.
- A valid driver’s license with a clean driving record is a plus.
