ŌURA

Director, Sales Engineering

ŌURA

full-time

Posted on:

Location Type: Remote

Location: Alaska • Iowa • United States

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Salary

💰 $200,600 - $236,000 per year

Job Level

Lead

About the role

  • Master the Oura ecosystem, maintaining deep expertise in wearable hardware, mobile apps, data analytics platforms, APIs, and fulfillment pathways to drive technical wins.
  • Lead technical discussions for strategic commercial customers, serving as the primary expert on Oura’s hardware, software, and API capabilities.
  • Develop a "Technical Sales Playbook" including self-serve integration guides, FAQs, and documentation to streamline transactional sales.
  • Ensure technical continuity post-contract by partnering with Customer Success and Implementation teams to drive seamless hand-offs and a consistent partner experience.
  • Bridge cross-functional gaps by partnering with Engineering and Product to resolve complex technical requirements for enterprise deals.
  • Translate field insights into product requirements, providing a critical feedback loop to internal teams based on customer technical needs.
  • Scale the Commercial Sales Engineering function, establishing best practices and identifying future headcount needs as the business grows.

Requirements

  • 10+ years of experience in sales engineering, solutions architecture, customer/partner engineering, or other relevant technical sales experience.
  • Strategic IC mindset: You are energized by "doing the work" - leading discovery, running demos, and solving technical hurdles personally - while possessing the experience to lead a team in the future.
  • Technical content development: A proven record of authoring technical requirement docs, integration guides, and customer-facing enablement materials.
  • High-stakes communication: Exceptional verbal skills with a track record of translating complex technical architecture for both C-suite executives and developers.
  • Deep technical fluency in hardware (wearables), software (mobile/web), APIs, and logistics/fulfillment infrastructure.
  • Health-Tech Integration: Experience connecting hardware/API solutions to third-party ecosystems, including middleware providers, EMRs, or corporate wellness platforms.
  • Privacy & compliance fluency: Experience navigating health-tech standards (HIPAA, GDPR) and the technical sensitivities of handling biometric data.
  • Cross-functional agility: Proven success aligning Engineering, Product, and Operations to solve customer problems.
  • Ideal candidate: Experience in wearables, biometrics, or related healthcare or human performance industry.
Benefits
  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Oura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales engineeringsolutions architecturetechnical content developmentintegration guidesAPIsdata analyticsmobile appswearable hardwarelogistics infrastructurebiometric data handling
Soft Skills
high-stakes communicationcross-functional agilitystrategic mindsetproblem-solvingteam leadershipcustomer engagementtechnical fluencyfeedback loop creationdocumentation skillspartner experience management