
AI Productivity Platform Management Engineer – 6-month Fixed Term
ŌURA
full-time
Posted on:
Location Type: Remote
Location: California • Massachusetts • United States
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Salary
💰 $143,650 - $169,000 per year
About the role
- Own the intake and triage for user access requests across approved AI tools (employees + contractors). Execute provisioning and deprovisioning via Google Groups, vendor admin consoles, and SCIM where available.
- Stand up "ready-to-run" pilot kits, including onboarding instructions, Slack channel setup, and support escalation paths. Maintain a central roster of active pilots and participants.
- Work with Workplace Technology and vendors to ensure SSO/SCIM readiness and configure app integrations (e.g., connecting AI tools to Slack, Jira, Figma).
- Maintain a least-privilege admin model and ensure tooling processes align with policy requirements (e.g., training completion gating). Perform regular seat utilization reviews and license reclamation for capacity-constrained tools.
- Create and maintain "how to get access" pages, FAQs, and internal documentation. Publish periodic status updates on access volume and pilot participation.
Requirements
- Proven experience managing SaaS tool administration, including user provisioning/deprovisioning, role-based access control (RBAC), and license management (experience with Google Workspace admin or similar platforms is a plus)
- Strong organizational skills with the ability to create and maintain clear Standard Operating Procedures (SOPs), onboarding guides, and documentation
- Understanding of SSO, SCIM, and API integrations (e.g., connecting apps to Slack/Jira) and the ability to troubleshoot basic access and configuration issues
- Ability to coordinate effectively between technical teams (Security, Workplace Tech) and business users, translating technical requirements into clear instructions
- Experience working in a fast-paced environment with a rapidly evolving tool stack; prior exposure to AI tools (like ChatGPT, Glean, or similar) is a strong plus
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off *prorated
- Paid sick leave and parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user provisioningdeprovisioningrole-based access controllicense managementSSOSCIMAPI integrationsdocumentationSaaS tool administrationonboarding guides
Soft Skills
organizational skillscoordinationcommunicationtroubleshootingtranslating technical requirements