ŌURA

Director, Internal Communications

ŌURA

full-time

Posted on:

Location Type: Remote

Location: Alaska • Iowa • United States

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Salary

💰 $200,000 - $236,000 per year

Job Level

Lead

About the role

  • Build and scale the internal communications function
  • Define and stand up Oura’s internal communications strategy, frameworks, and governance — including channels, cadences, and standards for a distributed, remote‑first workforce with regional hubs.
  • Establish clear principles and playbooks for how we communicate company priorities, changes, and milestones across time zones and teams.
  • Build and continuously improve internal comms processes, templates, and review workflows to ensure clarity, consistency, and speed.
  • Own strategy, content, and execution for global all‑hands and other recurring companywide forums — including agendas, narratives, speaker prep, and follow‑up communications.
  • Partner with executive leaders to design engaging formats that connect company strategy to day‑to‑day work, highlight wins, and create space for open Q&A and feedback.
  • Develop repeatable rituals (e.g., quarterly business reviews, culture moments, values spotlights) that reinforce alignment as we scale.
  • Serve as a strategic partner to the People/HR team on organizational changes, programs, and initiatives (e.g., performance cycles, benefits, engagement surveys, manager enablement, workplace policies).
  • Lead internal communication plans for major organizational shifts (org design changes, new offices/hubs, leadership transitions), ensuring employees understand the “what,” “why,” and “what it means for me.”
  • Work closely with the Executive Team and senior leaders to shape internal narratives that reflect Oura’s culture, values, and long‑term strategy.
  • Audit and optimize existing channels (e.g., Slack, email, intranet/knowledge base, town halls) to reduce noise, increase signal, and make it easier for employees to find what they need.
  • Develop and maintain an internal “source of truth” for company priorities, OKRs, and key updates in partnership with cross‑functional leaders.
  • Create clear, accessible content — from CEO notes and leadership updates to FAQs, talking points, and manager toolkits — that help teams cascade information consistently.
  • Equip people managers and local leaders with the tools and guidance they need to communicate effectively with their teams about company strategy, change, and culture.
  • Build manager‑friendly toolkits (e.g., meeting guides, templates, FAQs, slide packs) for major launches, announcements, and behavioral expectations.
  • Partner with our People and External Communications teams to ensure internal storytelling reflects and reinforces Oura’s values and desired ways of working.
  • Define KPIs and feedback mechanisms for internal communications (e.g., reach, engagement, sentiment, understanding), and use insights to refine content, channels, and formats over time.
  • Establish listening systems — from surveys and pulse checks to Q&A channels and office hours — that give employees meaningful ways to ask questions and share feedback.
  • Act as a champion for transparency and clarity, surfacing themes and insights from the org back to leadership to inform decisions and future communications.

Requirements

  • 12+ years of experience in internal communications, corporate communications, or related fields, including time in high‑growth, global, or remote‑first organizations.
  • A proven track record of building or significantly scaling an internal communications function — including strategy, channels, cadence, and measurement.
  • Demonstrated experience designing and running global all‑hands or companywide forums, including narrative development, speaker coaching, and Q&A management.
  • Deep experience partnering with People/HR and executive leadership on sensitive, complex topics such as org changes, culture, policies, and company performance.
  • Exceptional writing and editing skills, with the ability to adapt tone and format for executives, managers, ICs, and global audiences across channels (Slack, email, live/virtual events, intranet).
  • A high degree of AI literacy, with a thoughtful approach to using AI and automation tools to improve clarity and efficiency while keeping humans in the loop for judgment, nuance, and decision‑making.
  • Strong systems thinking and program management skills — you know how to design processes that scale, and you are comfortable managing multiple priorities and stakeholders in a fast‑paced environment.
  • Comfort operating at both strategic and hands‑on levels — from setting long‑term internal comms strategy to drafting a CEO note or all‑hands script yourself.
  • Experience working with or in consumer technology, health technology, or wellness companies is a plus, as is experience in globally distributed or hybrid organizations.
  • A passion for culture, clarity, and connection — and for helping people understand how their work ladders up to a larger mission.
Benefits
  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Oura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal communications strategycontent developmentnarrative developmentKPI definitionprocess designmeasurement and analyticsAI literacyprogram managementwriting and editingQ&A management
Soft Skills
strategic thinkingadaptabilitycommunicationcollaborationleadershiptransparencyorganizational skillsproblem-solvingstakeholder managementcultural awareness