Lead the Cyber Fusion Center and Security Operations function, with responsibility for protecting Upwork’s people, data, platform, business operations, and customers from cyber threats
Drive the strategy and roadmap for modern security operations, with a strong emphasis on AI, automation, orchestration, and scalable detection and response
Identify opportunities to reduce manual effort and improve analyst effectiveness by applying emerging technologies, automation, and workflow optimization across the program
Build systemic improvements across security operations processes, tooling, and capabilities rather than relying on one-off fixes
Evolve the program to anticipate and respond to emerging threats, changes in attacker tradecraft, and shifts in business risk
Ensure security operations priorities are aligned to the highest risks facing the company, using threat intelligence, business context, and risk signals to guide investments and operational focus
Own and mature core security operations technologies and capabilities, including areas such as SIEM, SOAR, EDR, detection engineering, case management, and response workflows
Lead the continued development of detection, investigation, threat hunting, and incident response capabilities across cloud, endpoint, identity, and application environments

Requirements

Experience leading security operations or cyber defense programs with a focus on scaling systems, improving processes, and driving measurable risk reduction
Strong understanding of modern security operations tooling and practices, including SIEM, SOAR, EDR, and detection engineering across cloud and distributed environments
Demonstrated ability to apply AI and automation to improve security outcomes, including integrating AI into workflows, refining outputs, and scaling team effectiveness
Ability to operate at both strategic and operational levels, aligning security investments to business risk while enabling teams to execute effectively
A collaborative and growth-oriented approach, with a track record of developing teams, influencing stakeholders, and driving cross-functional outcomes

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cybersecurityAIautomationorchestrationdetection engineeringincident responsethreat huntingworkflow optimizationrisk reductionsecurity operations

Soft Skills

leadershipcollaborationinfluencinggrowth-orientedstrategic thinkingoperational effectivenessteam developmentcross-functional outcomes