Upwork

Managing Director, Research Institute

Upwork

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $202,000 - $338,000 per year

Job Level

Lead

About the role

  • Set the research vision and strategic agenda for the Upwork Research Institute, ensuring alignment with business objectives and emerging macroeconomic trends.
  • Serve as the primary spokesperson for the Institute across national media, op-eds, events, and social platforms—translating technical findings into compelling, accessible stories.
  • Lead a team of researchers to produce data-rich insights and media-ready narratives.
  • Develop flagship research reports, media campaigns, and editorial calendars that drive consistent, high-impact thought leadership.
  • Build and scale partnerships with external academics, think tanks, trade groups, and research institutions to amplify our credibility and reach.
  • Collaborate with internal stakeholders across sales, marketing, product, and analytics to embed research into Upwork’s growth and engagement strategies.
  • Use AI tools to accelerate insight development, summarize large data sets, and enhance storytelling formats.

Requirements

  • Proven track record leading teams responsible for large scale research programs. Bonus if related to economics, labor, or related fields.
  • Background in economics, math, statistics or other highly quantitative field.
  • Exceptional communicator with excellent written and verbal skills. Proven ability to translate complex economic concepts into compelling narratives for C-suite executives, media, policymakers, and general audiences.
  • Keen analytical and editorial eye—you have a strong DNA for designing compelling research/studies, synthesizing data-driven stories, and an innate understanding of what makes a good story.
  • Experience with statistical analysis, data access & manipulation tools, and data visualization toolkits/software.
  • Experience preparing reports and/or providing thorough analysis, findings and predictions for report inclusion.
  • Experience serving as spokesperson and comfortable representing research findings to media, policymakers, industry groups, and at conferences. Experience as a published author, regular columnist, or public intellectual a strong plus.
  • Experience in fast-paced, high-growth environments; strong executive presence; proven track record of influencing and securing buy-in from stakeholders, particularly across Sales, Marketing, and Product.
  • Experience working with media, trade groups, think tanks, regulatory and legislative bodies a plus.
  • Passion for the future of work.
Benefits
  • Comprehensive medical coverage for you and your family
  • Unlimited PTO
  • 401(k) plan with matching
  • 12 weeks of paid parental leave
  • Employee Stock Purchase Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
research programsstatistical analysisdata accessdata manipulationdata visualizationreport preparationdata synthesiseconomic conceptsquantitative analysisstorytelling
Soft Skills
communicationanalytical skillseditorial skillsinfluencingstakeholder engagementstory designteam leadershippublic speakingcollaborationexecutive presence