Senior Revenue Operations Manager
Upwind Security
full-time
Posted on:
Location Type: Office
Location: San Francisco • California • United States
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Job Level
Tech Stack
About the role
- Serve as the embedded operational partner to the Sales org — the go-to resource for reps, managers, and leadership on all things process, systems, and workflow.
- Debug and resolve process breakdowns in real time, keeping sellers unblocked and focused on revenue-generating activities.
- Partner closely with the GTM Systems team to define new processes, architect scalable workflows, and implement tooling improvements.
- Support territory planning, quota setting, and headcount modeling in collaboration with Sales leadership and our Head of RevOps.
- Maintain a close pulse on business performance day-to-day — tracking pipeline health, forecast accuracy, and key KPIs.
- Build, maintain, and enhance Salesforce dashboards and reports that give leadership real-time visibility into the business.
- Assist managers and executives in the preparation, coordination, and execution of Quarterly Business Reviews (QBRs).
- Consolidate and synthesize data into actionable insights that drive strategic decisions across the GTM organization.
- Identify operational gaps and design scalable process improvements across the revenue engine.
- Develop playbooks, training materials, and documentation that support new hire onboarding and ongoing rep enablement.
- Reinforce CRM best practices, forecasting discipline, pipeline hygiene, and data governance standards across the sales org.
- Support the rollout of new tools, programs, and initiatives that help the team perform at their best.
Requirements
- 4–6 years of experience in Sales Operations, Revenue Operations, Consulting, Investment Banking, or Finance.
- Background in B2B technology or SaaS at a late-stage, high-growth company is strongly preferred.
- Hands-on experience in Salesforce (SFDC) — building reports, managing data, and driving CRM adoption.
- Strong analytical skills with proficiency in Excel or Google Sheets to model, interpret, and communicate data.
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsRevenue OperationsData AnalysisProcess ImprovementWorkflow DesignCRM Best PracticesForecastingPipeline ManagementReport BuildingData Governance
Soft Skills
Analytical SkillsCollaborationCommunicationProblem SolvingStrategic ThinkingTraining DevelopmentDocumentation SkillsLeadership SupportOrganizational SkillsInsight Generation