Upstream USA

Human Resources Intern – People & Culture

Upstream USA

internship

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Salary

💰 $20 per hour

Job Level

Entry Level

About the role

  • Provide administrative support to the People & Culture team, including maintaining employee records, updating databases, and preparing related documents.
  • Assist in creating and maintaining employee folders, ensuring all required paperwork is complete and up to date.
  • Organize and file documents in employee folders, including offer letters, contracts, performance evaluations and other relevant documents.
  • Support with compliance-related tasks, such as ensuring proper documentation and adherence to policies and procedures with guidance.
  • Succession Planning: source and document succession profiles and the specific requirements for mission-critical roles.
  • Mentoring Pilot: assist in best practice research and formation of a new mentoring pilot (launches in the Fall of 2026).
  • 15Five Mid-Year Performance Evaluations: provide support in the administration of June performance reviews.
  • Facilitate a presentation for a larger audience that is the culmination of the intern's experience working on our People team or present on a special topic of interest.
  • Assist with the talent acquisition and recruitment process, including posting job openings, reviewing resumes, database updates and maintenance in Greenhouse (our applicant tracking system) and scheduling interviews.
  • Assist with survey administration, data analysis, and action planning based on employee feedback; help analyze data to assist in developing an organization wide goals.
  • Job description audit.
  • Talent Acquisition (Recruiting) Playbook review.
  • Assist with core competency integration into hiring guide and job description templates.
  • Support the onboarding process for new hires which may include welcome packages, facilitating orientation sessions, and ensuring a smooth transition into the organization.
  • Assist with offboarding activities, such as shadowing exit interviews and processing employee departures.
  • Additional duties as assigned.

Requirements

  • Pursuing a degree in Human Resources, Business Administration, Psychology or a related field.
  • Strong communication skills, both written and verbal.
  • Detail-oriented with excellent organizational skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Understanding of employee file maintenance.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  • Enthusiastic about learning and contributing to the HR (People & Culture) function.
  • Experience with file management or creating and organizing documents is a plus.
Benefits
  • medical
  • dental
  • vision
  • life insurance
  • long and short term disability
  • 401K with a match
  • generous vacation
  • personal
  • sick and holiday time off
  • parental leave
  • professional development
  • a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee records maintenancedatabase updatesdocument preparationdata analysisperformance evaluationstalent acquisitionfile managementonboarding processoffboarding activitiesjob description audit
Soft Skills
strong communication skillsdetail-orientedexcellent organizational skillsconfidentialitydiscretionenthusiastic learnermentoringpresentation skillsteam collaborationaction planning