Upstart

Senior Manager, IT Engineering

Upstart

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $171,800 - $237,800 per year

Job Level

Senior

Tech Stack

AWSCloudJamfKubernetesPythonTerraform

About the role

  • Define and execute the vision for Upstart’s internal IT platforms, services, and engineering capabilities
  • Lead and mentor a team of IT Engineers across enterprise tooling, automation, endpoint engineering, and identity
  • Architect and implement scalable, cloud-native infrastructure using Infrastructure as Code (IaC) best practices
  • Drive automation across IT workflows to reduce manual operations, improve reliability, and increase velocity
  • Partner with cross-functional stakeholders including Security, People, Compliance, and Engineering to ensure IT platforms meet business and compliance needs
  • Enhance observability and incident response within internal platforms to reduce downtime and improve employee experience
  • Manage and report on IT engineering KPIs, driving continuous improvement through data-driven decision-making
  • Ensure all IT systems and services are secure, resilient, and aligned with Upstart’s risk management strategy
  • Champion a DevOps and SRE-aligned culture within IT, emphasizing scalability, reproducibility, and proactive health monitoring

Requirements

  • 8+ years in IT Engineering, Systems Engineering, or DevOps roles, with 3+ years in engineering leadership
  • Excellent people management skills with a track record of successfully mentoring, coaching, and getting reports promoted to the next level
  • Proven success scaling enterprise platforms and managing cloud-based infrastructure in a fast-growing organization
  • Deep technical expertise in IAM platforms (e.g., Okta), MDM tools (e.g., Jamf, BeyondCorp), and SaaS integrations
  • Technical background in scripting and automation (e.g., Python) and Infrastructure-as-Code tools like Terraform, CDK, etc., and a willingness to get hands-on to help out the team if necessary
  • Strong understanding of enterprise security practices, endpoint protection, and compliance
  • History of driving architectural decisions and roadmaps across cross-functional teams
  • Excellent communication skills and ability to influence both technical and non-technical stakeholders
  • Experience in a high-growth fintech, SaaS, or regulated environment
  • Background in observability, ITIL frameworks, or internal developer productivity tooling
  • Familiarity with AWS, CI/CD pipelines, and Kubernetes
  • Experience managing geographically distributed teams
  • Relevant certifications (e.g., ITIL, Google Workspace Admin, AWS Solutions Architect)