Claims Help Desk Assistant Manager
EMC Insurance Companies
Guidewire
Principal IT Engineer, Endpoints
ID.me
full-time
Posted on:
Location: Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $163,000 - $195,584 per year
Job Level
Lead
Tech Stack
CloudGoJamfMacOSPythonSplunk
About the role
- Architect, develop, and maintain endpoint management and configuration systems, including modern device management platforms such as Jamf, Intune, and MaaS360.
- Build and maintain reusable automation tools and frameworks using scripting and programming languages such as Bash, PowerShell, Python, or Go.
- Design and implement solutions for software packaging, deployment, and version control using Git and CI/CD pipelines.
- Develop compliance and configuration baselines for Windows and macOS systems and ensure enforcement through policy-based mechanisms (e.g., MDM, scripts).
- Collaborate with Security, GRC, and Engineering teams to enforce secure configurations and remediate vulnerabilities across endpoint fleets.
- Evaluate, recommend, and integrate new technologies and tools to streamline device provisioning, configuration, and lifecycle management.
- Serve as an escalation point for complex issues affecting endpoint systems and software distribution.
- Maintain technical documentation, runbooks, and architectural diagrams.
- Drive incident response and root cause analysis for endpoint-related issues.
- Lead cross-functional initiatives that advance the security, scalability, and observability of our endpoint ecosystem.
- Serve as a technical lead and mentor to other engineers and administrators within the IT team.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field—or equivalent practical experience
- 10+ years of experience in IT engineering, systems engineering, software engineering, or SRE roles.
- 5+ years of experience with MDM technologies.
- 7+ years of experience with scripting and programming (e.g., Bash, PowerShell, Python, or Go) to automate endpoint operations in an enterprise environment.
- 5+ years of hands-on experience utilizing Git-based version control including CI/CD pipelines.
- 5+ years of experience designing and maintaining software packaging, installation frameworks, and silent deployment techniques at scale.
- 5+ years of experience applying endpoint configuration and security frameworks (e.g., CIS Benchmarks, Apple MDM, Windows GPO/Intune) in production environments.
- 5+ years of experience designing and implementing identity-aware endpoint configurations and device compliance strategies.
