Upstart 13

Product Manager

• Own the product backlog, ensuring clear prioritization aligned with business value and user needs.
• Lead discovery to translate ambiguous client needs into actionable epics and user stories.
• Define requirements, acceptance criteria, and non‑functional expectations for both AI and non‑AI features.
• Collaborate closely with engineering, design, and data teams to ensure solutions are feasible and aligned with product goals.
• Communicate product vision, progress, risks, and decisions to stakeholders.
• Guide sprint planning, backlog refinement, and roadmap execution.
• Drive delivery of AI-powered features, ensuring they are reliable, safe, and aligned with user expectations.
• Apply AI UX principles such as human‑in‑the‑loop, confidence scoring, and graceful failure states.
• Define AI‑specific acceptance criteria including evaluation metrics, edge cases, and hallucination-handling rules.
• Work with engineering/data teams to assess model performance and guide iteration.
• Monitor shipped AI features to ensure accuracy, quality, and user adoption.

Product Owner

Solutions Engineer

• Define and Develop Architectural Strategy
• Create detailed architecture, blueprints, system designs, and long‑term technical roadmaps
• Establish architectural standards, best practices, and reference patterns
• Design scalable, reliable, and secure distributed systems and integrations
• Evaluate trade‑offs between scalability, security, cost, performance, and maintainability
• Define long‑term system evolution and modernization strategies
• Architect and optimize cloud or hybrid infrastructures
• Ensure high availability, disaster recovery, resilience, and scalable configurations
• Lead adoption and optimization of DevOps practices and CI/CD pipelines
• Define deployment strategies, release workflows, and environment management
• Promote automation, performance monitoring, observability, and operational excellence
• Contribute directly to architecture, critical code components, or prototypes
• Support engineering teams in debugging, incident resolution, and performance improvements
• Partner with Sales and Customer Success during the pre-sales cycle
• Participate in discovery conversations and proposal development
• Evaluate emerging technologies and propose how they support architectural evolution
• Mentor and guide engineers and technical leads to elevate technical excellence.

Solutions Architect

Product Designer

• Lead the design of high-end, responsive web experiences that feel premium and differentiated.
• Translate brand positioning into emotionally resonant digital journeys that support fundraising goals.
• Design event-driven experiences that build anticipation and drive engagement.
• Create refined UI systems that balance visual elegance with conversion clarity.
• Craft moments within the digital journey that inspire trust, credibility, and generosity.
• Collaborate closely with brand, marketing, and development teams to ensure seamless execution.
• Push creative standards beyond what currently exists, raising the visual and experiential bar.

Senior UX/UI Designer

QA Engineer

• Lead all QAD-related integrations, including research, architectural decisions, and implementation oversight.
• Evaluate and select the appropriate integration mechanisms (QXtend, APIs, middleware, database connectors, etc.) and define best practices for interacting with QAD safely and reliably.
• Design and deliver a simplified, secure, and well-documented internal API layer that abstracts QAD complexity from AI engineers and full-stack developers.
• Work directly with QAD experts, support teams, and client-side ERP administrators to understand system constraints, data models, workflows, and compliance requirements.
• Ensure secure integration practices, including authentication, authorization, logging, audit trails, and data governance.
• Implement monitoring, retry mechanisms, error handling, logging, and operational visibility for all ERP-related workflows.
• Lead and mentor mid-level engineers working on integration components. Provide architectural direction and code reviews.
• Collaborate with AI engineers to expose integration endpoints and (optionally) MCP-compatible tools that agents can safely consume.
• Produce clear architectural diagrams, API documentation, and integration guidelines for internal and client stakeholders.

Senior Software Engineer, ERP Integrations – Systems Architecture

Backend Engineer

• Collaborate with cross-functional teams, including product managers, designers, and other developers, to define, design, and deliver high-quality software solutions.
• Develop and maintain both front-end and back-end components of applications.
• Write clean, efficient, and modular code using .NET technologies.
• Implement and integrate APIs, web services, and databases to build robust and scalable applications.
• Conduct thorough testing and debugging to ensure the quality and stability of the software.
• Optimize applications for performance, scalability, and security.
• Design and implement geospatial data ingestion/ETL pipelines and manage spatial databases, ensuring efficient handling of geospatial data.
• Collaborate with teams to integrate and utilize Web GIS technologies (e.g., Geoserver, WFS/WMS, TileServer, Mapbox) in software solutions.

Senior Software Engineer, Full Stack – .NET, JavaScript, GIS

• Own the design and development of front‑end features and application components using .NET MAUI and WPF.
• Lead architecture and implementation of complex UI patterns using XAML and MVVM.
• Mentor junior and mid-level developers through code reviews, pairing, and technical guidance.
• Collaborate with cross-functional teams to define technical requirements and influence product direction.
• Integrate front-end components with backend APIs and services, ensuring robust, scalable interactions.
• Drive performance improvements and enforce best practices in code quality, maintainability, and security.
• Lead troubleshooting, debugging, and optimization efforts across multiple application layers.
• Stay ahead of emerging technologies in the .NET ecosystem and introduce them where beneficial.

Product Owner

Solutions Architect

Senior UX/UI Designer

Senior Software Engineer, ERP Integrations – Systems Architecture

Senior Software Engineer, Full Stack – .NET, JavaScript, GIS

Senior Software Engineer, Full Stack Developer – .NET MAUI, WPF