Business Systems Administrator
Upstack Studio
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $80,000 - $90,000 per year
About the role
- Provide day-to-day support to users across business systems, including troubleshooting issues, answering questions, and providing guidance on system usage and best practices.
- Assist with the configuration and maintenance of enterprise systems, including managing data fields, workflows, validations, permissions, and user interfaces.
- Help maintain data quality and integrity by performing regular audits, identifying duplicates or inconsistencies, and supporting data cleanup efforts.
- Build and maintain standard reports and dashboards that provide visibility into operational and business performance.
- Support the automation of business processes by helping maintain existing workflows and assisting with new automation initiatives.
- Collaborate with senior administrators and cross-functional team members to support system solutions aligned with business needs.
- Stay current on system best practices, platform updates, and new features through training sessions, documentation, and internal knowledge sharing.
Requirements
- Hands-on experience supporting and administering business systems, including user support, configuration, and troubleshooting.
- Familiarity with Salesforce core functions (objects, fields, workflows, UI, reporting) or similar CRM systems.
- Solid understanding of data management best practices, including data integrity, audits, and cleanup processes.
- Experience building and maintaining reports and dashboards to support operational decision-making.
- Ability to manage multiple priorities in a fast-paced, shifting environment.
- Strong independent execution, accountability, and follow-through.
- Excellent communication skills, including navigating escalations and difficult conversations.
- Collaborative mindset and ability to work cross-functionally with multiple teams.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user supportsystem configurationtroubleshootingdata managementdata integrityreport buildingdashboard maintenanceworkflow automationdata auditsdata cleanup
Soft skills
independent executionaccountabilityfollow-throughexcellent communicationcollaborative mindsetability to manage multiple prioritiesnavigating escalationsworking cross-functionally