Upstack Studio

Operations

• Supports the accuracy, integrity, and operational flow of data across enterprise systems.
• Focuses on acquisition data migrations, ongoing data quality monitoring, and operational analysis to ensure data is reliable and ready for reporting and decision-making.
• Partners with Integration, Business Systems, and business stakeholders to analyze source data, execute repeatable data migrations, validate data loads, and respond to ad-hoc data needs.
• Helps automate manual processes and translates business definitions into clear, well-documented data logic.
• Responsible for migrating and processing acquisition data from their system into UPSTACK Salesforce system.
• Partners with key stakeholders and the integration team; manages expectations, and provides consistent and key updates.
• Conducts thorough data and source system analysis to the structure and format of acquired CRM data and defines mapping and transformation requirements.
• Utilizes declarative ETL tools to migrate data into Salesforce using repeatable processes.
• Executes comprehensive audit and testing procedures to validate data loads, leveraging both custom and existing reporting functionalities.
• Responds to rapid-turnaround data requests to support immediate business decision-making.
• Runs regular checks for data anomalies and validates data against source systems.
• Assists in maintaining reference data, mapping tables, and standardized metrics definitions.

Data Operations Analyst

Business Operations

• Provide day-to-day support to users across business systems, including troubleshooting issues, answering questions, and providing guidance on system usage and best practices.
• Assist with the configuration and maintenance of enterprise systems, including managing data fields, workflows, validations, permissions, and user interfaces.
• Help maintain data quality and integrity by performing regular audits, identifying duplicates or inconsistencies, and supporting data cleanup efforts.
• Build and maintain standard reports and dashboards that provide visibility into operational and business performance.
• Support the automation of business processes by helping maintain existing workflows and assisting with new automation initiatives.
• Collaborate with senior administrators and cross-functional team members to support system solutions aligned with business needs.
• Stay current on system best practices, platform updates, and new features through training sessions, documentation, and internal knowledge sharing.

Data Operations Analyst

Business Systems Administrator