Upskiller

UX Researcher

Upskiller

part-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Work closely with product & founder to identify research hypotheses
  • Establish a research project plan with clear objectives and stakeholder mapping
  • Write, design, and distribute surveys, interpret response effects and navigate factors influencing response rate
  • Meet potential users to gather information about their personas, needs, and preferences
  • Conduct competitor research and stay informed on industry trends
  • Perform concept and prototype usability testing and gather actionable feedback
  • Analyse data to draw insights and support hypotheses and establish clear personas
  • Effectively communicate insights to product team, UX designers, and developers

Requirements

  • Degree in HCI/Usability/Cognitive Psychology or related experience
  • Strong, confident communicator with excellent written, verbal and presentation skills
  • Good listener and empathetic with customers to help understand their requirements
  • Innovative and creative approach to understanding customer requirements
  • Understanding of gathering business requirements and translating them into user stories/functional specifications
  • Knowledge of qualitative and quantitative user research methods, including user requirements gathering
  • Open, flexible and adaptable mindset and able to work in a fast moving environment
  • Familiar with major productivity tools (such as Slack and Notion) and major research tools
Benefits
  • A competitive salary based on experience
  • An exciting EdTech product-market opportunity
  • Strong mentorship from the founder and advisors
  • Autonomy to run the research project and apply your best-practice learnings
  • Uncapped room for growth and the opportunity for a full-time role if successful
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user research methodsusability testingdata analysissurvey designpersona developmentcompetitor researchhypothesis testingfunctional specificationsqualitative researchquantitative research
Soft Skills
communication skillslistening skillsempathycreativityinnovationadaptabilityflexibilitycollaborationpresentation skillsstakeholder management