Upskiller

User Researcher

• Work closely with product & founder to identify research hypotheses
• Establish a research project plan with clear objectives and stakeholder mapping
• Write, design, and distribute surveys, interpret response effects and navigate factors influencing response rate
• Meet potential users to gather information about their personas, needs, and preferences
• Conduct competitor research and stay informed on industry trends
• Perform concept and prototype usability testing and gather actionable feedback
• Analyse data to draw insights and support hypotheses and establish clear personas
• Effectively communicate insights to product team, UX designers, and developers

UX Researcher