UPS

Healthcare Global Enterprise Account Manager

UPS

full-time

Posted on:

Location Type: Remote

Location: Virginia • United States

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About the role

  • The UPS Healthcare Global Enterprise Account Manager leads a global, cross‑functional team responsible for managing the commercial relationship with some of UPS Healthcare’s largest pharmaceutical manufacturing customers.
  • This role has full accountability for driving growth across regions and business units by developing and executing a coordinated global account strategy.
  • He/She serves as the primary commercial leader for these Enterprise Accounts as part of the Global Partnership Group (GPG), ensuring alignment across international stakeholders and delivering a unified customer experience.
  • This position oversees service and sales activity across UPS's full healthcare portfolio — including Package, Forwarding, and Distribution — while championing collaboration across operational, commercial, and senior leadership teams worldwide.
  • The Global Enterprise Account Manager drives global business growth through strategic solution development, executive‑level customer engagement, value creation, contract and pricing strategy, opportunity pipeline management, and long‑term partnership planning.
  • The role requires an ability to influence across a matrixed organization, anticipate customer needs in a complex pharmaceutical supply chain, and deliver differentiated solutions that accelerate UPS Healthcare’s presence and performance across global markets.

Requirements

  • Minimum 5 years of successful sales & territory management.
  • Negotiation skills – Selling2Succeed, Challenger, SSN
  • Must be available to work flexible hours working alongside global UPS counterparts and global customers w/ offices across geographic regions
  • Must be willing to travel and engage customers, as required (no more than 25% expected)
  • Multi-skilled professional with excellent proven organizational abilities – required
  • Have a clear understanding of objectives & driving towards those goals.
  • 2+ years in Enterprise Healthcare sales preferred
  • Business-to-Business or Business-to-Consumer sales experience, or UPS management or customer facing role experience required
  • Demonstrates ability to develop strategic sales plans and negotiate in tension
  • Bachelor's Degree in Business, Marketing or related field
  • Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Opportunities for professional development
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales managementterritory managementnegotiationstrategic sales planningcontract strategypricing strategyopportunity pipeline managementcustomer engagementvalue creationpharmaceutical supply chain
Soft Skills
organizational abilitiesinfluencinggoal-orientedcollaborationcustomer relationship managementflexibilitycommunicationproblem-solvingleadershipstrategic thinking