UPS

Franchise Consultant

UPS

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona • United States

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About the role

  • Provides franchisees with professional guidance on marketing, sales growth, pricing strategy, financial reporting, and operations
  • Conducts regular evaluations and analysis to assess center and franchisee performance
  • Trains and coaches franchisees in using financial benchmarks, TUPSS resources, and tools
  • Acts as the main point of contact between various stakeholders
  • Identifies and addresses operational and financial issues impacting franchisee success
  • Ensures franchisee adherence to policies, procedures, and brand standards
  • Maintains regular communication to monitor progress of training requirements
  • Supports franchisees with timelines for ownership transfers, relocations, new store buildouts, etc.
  • Plans and conducts regular convention style network meetings
  • Utilizes and shares best practices for operational improvements
  • Develops professional skills through company and industry-related resources

Requirements

  • Bachelor’s degree in business, management, or a related field
  • 5+ years of experience in Restaurant or Retail Operations, Franchising, Business Consulting, or a related field
  • Encourages participation and open communication
  • Understands franchise structures and relationships, franchise products and services
  • Comprehends royalty streams from Franchisee to Area Franchisee to Franchisor
  • Demonstrates effective conflict resolution and problem-solving skills
  • Maintains and applies a broad understanding of financial management principles
  • Exhibits excellent verbal and written communication skills
  • Effectively uses digital tools and technologies
  • Willing and able to travel as required
  • Experience with multi-unit operations - preferred.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reportingpricing strategysales growthoperational improvementsfinancial management principlesconflict resolutionproblem-solvingfranchise structuresroyalty streamsmulti-unit operations
Soft Skills
coachingcommunicationparticipation encouragementopen communicationtrainingstakeholder managementevaluation and analysisprofessional guidancemonitoring progressbest practices sharing
Certifications
Bachelor’s degree